/* CRM: Frontline look (Rob, 2026-10-19). Light and dark follow the device; a switch overrides it. */
:root{color-scheme:light;
  --bg:#F0F1F2;--surface:#FFFFFF;--surface-2:#EBF4F7;--surface-3:#C9E4EE;--fg:#172F53;--muted:#4F5D73;--muted-2:#7D8794;--border:#DDE1E5;
  --accent:#172F53;--accent-fg:#FFFFFF;--accent-soft:#E3EEF4;--nav-on:#172F53;--view-on:#7BDCB5;
  --good:#2F7D32;--good-bg:#F0F9EB;--good-border:#A1D884;--warn:#8A6300;--warn-bg:#FEF9E7;--warn-border:#F2D26B;
  --bad:#B23A2B;--bad-bg:#FBE4E1;--bad-border:#EFBEB6;--info:#3B7C98;--info-bg:#EBF4F7;--info-border:#C9E4EE;
  --res:#2E8A82;--res-bg:#E6F4F2;--scrim:rgba(23,47,83,.32);
  --shadow:0 1px 2px rgba(23,47,83,.06),0 8px 24px -12px rgba(23,47,83,.2);
  --font:"Mulish",system-ui,-apple-system,"Segoe UI",sans-serif}
:root[data-theme=dark]{color-scheme:dark;
  --bg:#0E1A2C;--surface:#152540;--surface-2:#1B2F4F;--surface-3:#243C60;--fg:#E8EEF4;--muted:#9FB0C4;--muted-2:#7488A0;--border:#27405F;
  --accent:#72B1C8;--accent-fg:#0E1A2C;--accent-soft:#1D3A55;--nav-on:#2F6A8F;--view-on:#2E8A82;
  --good:#8CCB6B;--good-bg:#16301F;--good-border:#2E5A33;--warn:#F9C20A;--warn-bg:#3A2F0B;--warn-border:#6B5410;
  --bad:#E36657;--bad-bg:#3A1917;--bad-border:#5C2A25;--info:#72B1C8;--info-bg:#173046;--info-border:#27506E;
  --res:#4FB3A9;--res-bg:#173F3A;--scrim:rgba(0,0,0,.55);
  --shadow:0 1px 2px rgba(0,0,0,.4),0 8px 24px -12px rgba(0,0,0,.55)}
@media (prefers-color-scheme:dark){:root:not([data-theme=light]){color-scheme:dark;
  --bg:#0E1A2C;--surface:#152540;--surface-2:#1B2F4F;--surface-3:#243C60;--fg:#E8EEF4;--muted:#9FB0C4;--muted-2:#7488A0;--border:#27405F;
  --accent:#72B1C8;--accent-fg:#0E1A2C;--accent-soft:#1D3A55;--nav-on:#2F6A8F;--view-on:#2E8A82;
  --good:#8CCB6B;--good-bg:#16301F;--good-border:#2E5A33;--warn:#F9C20A;--warn-bg:#3A2F0B;--warn-border:#6B5410;
  --bad:#E36657;--bad-bg:#3A1917;--bad-border:#5C2A25;--info:#72B1C8;--info-bg:#173046;--info-border:#27506E;
  --res:#4FB3A9;--res-bg:#173F3A;--scrim:rgba(0,0,0,.55);
  --shadow:0 1px 2px rgba(0,0,0,.4),0 8px 24px -12px rgba(0,0,0,.55)}}

*{box-sizing:border-box}
html,body{margin:0;background:var(--bg);color:var(--fg);font-family:var(--font);font-size:15px;line-height:1.4}
button,input,select,textarea{font:inherit;color:inherit}
a{color:var(--fg)}
[hidden]{display:none!important}
.wrap{max-width:1500px;margin:0 auto;padding:18px 20px 60px}
.sr{position:absolute;left:-9999px}

/* header */
.hdr{display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap}
.brand{display:flex;align-items:center;gap:12px;min-width:0}
.logo{width:40px;height:40px;border-radius:10px;background:var(--accent);color:var(--accent-fg);display:flex;align-items:center;justify-content:center;font-weight:800;font-size:17px;flex:none;overflow:hidden}
.logo img{width:100%;height:100%;object-fit:cover}
.brand b{display:block;font-size:22px;font-weight:800;line-height:1.1}
.brand small{display:block;font-size:11.5px;letter-spacing:.1em;text-transform:uppercase;color:var(--muted)}
.hdr-r{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.me{display:flex;align-items:center;gap:8px;padding:7px 11px;background:var(--surface);border:1px solid var(--border);border-radius:10px;font-size:14px}
.role{font-size:10.5px;font-weight:800;letter-spacing:.06em;padding:2px 7px;border-radius:6px;background:var(--accent-soft);text-transform:uppercase}
.demo-bar{background:var(--warn-bg);border:1px solid var(--warn-border);color:var(--warn);border-radius:10px;padding:8px 12px;font-size:14px;font-weight:600;display:flex;justify-content:space-between;gap:10px;align-items:center;margin-bottom:12px;flex-wrap:wrap}

nav.main{display:flex;gap:4px;flex-wrap:wrap;border-top:1px solid var(--border);border-bottom:1px solid var(--border);padding:7px 0;margin:14px 0 16px}
nav.main a,nav.main button{padding:8px 14px;border-radius:8px;text-decoration:none;font-weight:600;font-size:15px;background:none;border:0;cursor:pointer;color:var(--fg)}
nav.main [aria-current=page]{background:var(--nav-on);color:#fff}

/* controls */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;min-height:40px;padding:8px 14px;border-radius:9px;border:1px solid var(--border);background:var(--surface);font-weight:600;font-size:14px;cursor:pointer;text-decoration:none;color:var(--fg);white-space:nowrap}
.btn:hover{border-color:var(--muted-2)}
.btn.primary{background:var(--accent);border-color:var(--accent);color:var(--accent-fg);font-weight:700}
.btn.outline{border:1.5px solid var(--accent)}
.btn.danger{color:var(--bad);border-color:var(--bad-border)}
.btn.sm{min-height:32px;padding:4px 10px;font-size:13px}
.btn:disabled{opacity:.5;cursor:not-allowed}
.seg{display:inline-flex;background:var(--surface-2);border-radius:10px;padding:3px}
.seg button{border:0;background:none;padding:7px 13px;border-radius:8px;font-weight:600;font-size:14px;color:var(--muted);cursor:pointer;min-height:34px}
.seg button[aria-pressed=true]{background:var(--surface);color:var(--fg);font-weight:700;box-shadow:0 1px 2px rgba(23,47,83,.12)}
.seg button.res[aria-pressed=true]{color:var(--res)}
input[type=text],input[type=tel],input[type=email],input[type=search],input[type=number],input[type=date],input[type=datetime-local],input[type=time],select,textarea{
  width:100%;min-height:40px;padding:8px 11px;border:1px solid var(--border);border-radius:8px;background:var(--surface);font-size:14.5px}
textarea{min-height:76px;resize:vertical}
input:focus,select:focus,textarea:focus,button:focus-visible,a:focus-visible{outline:2px solid var(--info);outline-offset:1px}
label.f{display:flex;flex-direction:column;gap:5px;min-width:0}
label.f>span{font-size:11px;font-weight:700;letter-spacing:.08em;color:var(--muted);text-transform:uppercase}
label.chk{display:flex;gap:8px;align-items:center;font-size:14px}
label.chk input{width:18px;height:18px;margin:0}
.grid2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px 16px}
.grid3{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px 16px}
.span2{grid-column:span 2}
.chip{display:inline-block;font-size:12px;font-weight:700;padding:3px 9px;border-radius:999px;background:var(--accent-soft);white-space:nowrap}
.chip.res{background:var(--res-bg);color:var(--res)}
.chip.good{background:var(--good-bg);color:var(--good)}
.chip.warn{background:var(--warn-bg);color:var(--warn)}
.chip.bad{background:var(--bad-bg);color:var(--bad)}
.note{padding:10px 13px;border-radius:10px;font-size:13.5px;background:var(--info-bg);border:1px solid var(--info-border);color:var(--info)}
.note.good{background:var(--good-bg);border-color:var(--good-border);color:var(--good)}
.note.warn{background:var(--warn-bg);border-color:var(--warn-border);color:var(--warn)}
.note.bad{background:var(--bad-bg);border-color:var(--bad-border);color:var(--bad)}
.muted{color:var(--muted)}
.late{color:var(--bad);font-weight:700}

/* top of pipeline */
.top{display:grid;grid-template-columns:auto minmax(0,1fr);gap:12px;margin-bottom:14px;align-items:start}
.stats{align-items:flex-start}
details>summary::-webkit-details-marker{display:none}
.stats{display:flex;gap:10px}
.stat{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:11px 15px;min-width:128px;box-shadow:var(--shadow)}
.stat span{display:block;font-size:11px;font-weight:700;letter-spacing:.08em;color:var(--muted);text-transform:uppercase}
.stat b{display:block;font-size:22px;font-weight:800;margin-top:3px}
.attn{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:10px 15px;min-width:0}
.attn h2{margin:0 0 4px;font-size:15px;font-weight:800}
.attn button{display:flex;justify-content:space-between;gap:10px;width:100%;align-items:center;background:none;border:0;border-top:1px solid var(--border);padding:7px 0;text-align:left;cursor:pointer;font-size:14px}
.attn button:hover b{text-decoration:underline}
.tools{display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap;align-items:center;margin-bottom:10px}
.tools .l,.tools .r{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.tools input[type=search]{width:240px}
.tools select{width:auto}

/* list */
.panel{background:var(--surface);border:1px solid var(--border);border-radius:12px;overflow:hidden}
.tabs{display:flex;flex-wrap:wrap;gap:4px 6px;padding:9px 12px;border-bottom:1px solid var(--border)}
.tabs button{border:0;background:none;padding:5px 9px;border-radius:7px;font-weight:600;font-size:14px;cursor:pointer;color:var(--fg)}
.tabs button i{font-style:normal;font-size:11px;padding:1px 6px;border-radius:6px;background:var(--surface-2);color:var(--muted);margin-left:3px}
.tabs button[aria-pressed=true]{background:var(--surface-2)}
table.jobs{width:100%;border-collapse:collapse;font-size:14px}
table.jobs th{background:var(--surface-2);text-align:left;font-size:11px;letter-spacing:.08em;color:var(--muted);text-transform:uppercase;padding:9px 10px;font-weight:700}
table.jobs td{padding:9px 10px;border-top:1px solid var(--border);vertical-align:middle}
table.jobs tr.row{cursor:pointer}
table.jobs tr.row:hover{background:var(--surface-2)}
table.jobs tr.on{background:var(--accent-soft)}
table.jobs td b{display:block}
table.jobs td small{color:var(--muted);font-size:12.5px}
table.jobs select{min-height:34px;padding:4px 8px;font-size:13px;width:auto;max-width:190px}
.empty{padding:28px;text-align:center;color:var(--muted)}

.board{display:grid;grid-auto-flow:column;grid-auto-columns:250px;gap:12px;overflow-x:auto;padding-bottom:10px}
.col{background:var(--surface-2);border-radius:12px;padding:9px;display:flex;flex-direction:column;gap:8px;border-top:3px solid var(--accent);min-height:200px}
.col h3{margin:0;font-size:15px;font-weight:800;display:flex;justify-content:space-between;padding:2px 3px}
.col h3 span{font-size:12px;color:var(--muted)}
.card{background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:9px 10px;display:flex;flex-direction:column;gap:4px;cursor:pointer;text-align:left;font-size:13.5px}
.card b{font-size:14.5px}
.card:hover{border-color:var(--muted-2)}

/* shelf */
.scrim{position:fixed;inset:0;background:var(--scrim);z-index:20}
.shelf{position:fixed;top:0;right:0;bottom:0;width:min(700px,100%);background:var(--surface);z-index:21;box-shadow:-12px 0 32px rgba(0,0,0,.2);display:flex;flex-direction:column}
.shelf-h{padding:20px 24px 12px;display:flex;flex-direction:column;gap:12px;border-bottom:1px solid var(--border)}
.shelf-h .t{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}
.shelf-h h2{margin:0;font-size:24px;font-weight:800;line-height:1.15}
.chips{display:flex;gap:6px;flex-wrap:wrap;margin-top:6px}
.x{width:36px;height:36px;border-radius:9px;border:1px solid var(--border);background:var(--surface);font-size:18px;font-weight:700;cursor:pointer;flex:none}
.stabs{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(0,1fr);background:var(--surface-2);border-radius:11px;padding:4px;gap:2px}
.stabs button{border:0;background:none;padding:8px 4px;border-radius:8px;font-weight:600;font-size:13.5px;color:var(--muted);cursor:pointer}
.stabs button[aria-selected=true]{background:var(--surface);color:var(--fg);font-weight:700;box-shadow:0 1px 2px rgba(23,47,83,.12)}
.acts{display:flex;gap:8px;flex-wrap:wrap}
.acts .btn{flex:1}
.shelf-b{flex:1;overflow-y:auto;padding:16px 24px 40px;display:flex;flex-direction:column;gap:18px}
.sec{display:flex;flex-direction:column;gap:10px}
.sec>h3{margin:0;display:flex;justify-content:space-between;align-items:center;border-bottom:2px solid var(--accent);padding-bottom:6px;font-size:14px;font-weight:800;letter-spacing:.06em;text-transform:uppercase}
.list{display:flex;flex-direction:column}
.li{display:flex;justify-content:space-between;gap:10px;padding:9px 0;border-top:1px solid var(--border);font-size:14px;align-items:flex-start}
.li:first-child{border-top:0}
.li small{color:var(--muted)}
.save-row{display:flex;justify-content:flex-end;gap:8px;position:sticky;bottom:-40px;background:var(--surface);padding:10px 0}
.opt{border:1.5px solid var(--border);border-radius:11px;padding:10px 12px;display:flex;flex-direction:column;gap:8px}
.opt.rec{border-color:var(--accent)}
.opt table{width:100%;border-collapse:collapse;font-size:13.5px}
.opt td,.opt th{padding:5px 4px;border-top:1px solid var(--border);text-align:left}
.opt th{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.06em;border-top:0}
.num{text-align:right;font-variant-numeric:tabular-nums}
.thumbs{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:6px}
.thumbs img,.thumbs span{aspect-ratio:1;width:100%;object-fit:cover;border-radius:8px;background:var(--surface-3);display:block}

/* sheet (new lead) */
.sheet{position:fixed;top:0;right:0;bottom:0;width:min(560px,100%);background:var(--surface);z-index:23;box-shadow:-12px 0 32px rgba(0,0,0,.2);display:flex;flex-direction:column}
.sheet .shelf-b{gap:14px}
.sheet-scrim{z-index:22}

#toast{position:fixed;left:50%;bottom:22px;transform:translateX(-50%);background:var(--fg);color:var(--bg);padding:10px 16px;border-radius:10px;font-weight:600;z-index:40;max-width:90vw;box-shadow:var(--shadow)}
.signin{max-width:520px;margin:80px auto;background:var(--surface);border:1px solid var(--border);border-radius:14px;padding:24px;display:flex;flex-direction:column;gap:12px}
.signin h1{margin:0;font-size:24px}

@media (max-width:980px){.top{grid-template-columns:1fr}.stats{overflow-x:auto}}
@media (max-width:720px){
  .wrap{padding:12px 12px 60px}
  .brand b{font-size:19px}
  .tools input[type=search]{width:100%}
  .tools .l,.tools .r{width:100%}
  .stat{min-width:112px;padding:9px 12px}.stat b{font-size:19px}
  table.jobs thead{display:none}
  table.jobs tr.row{display:grid;grid-template-columns:1fr auto;gap:2px 10px;padding:10px 12px;border-top:1px solid var(--border)}
  table.jobs td{border:0;padding:0}
  table.jobs td.c-rep,table.jobs td.c-src{display:none}
  table.jobs td.c-stage{grid-column:1/-1;margin-top:6px}
  table.jobs td.c-next{grid-column:1/-1}
  .shelf,.sheet{width:100%}
  .shelf-h{padding:14px 14px 10px}.shelf-b{padding:14px 14px 40px}
  .shelf-h h2{font-size:20px}
  .stabs{overflow-x:auto;grid-auto-columns:max-content}
  .stabs button{padding:8px 11px}
  .grid2,.grid3{grid-template-columns:1fr}.span2{grid-column:auto}
  .thumbs{grid-template-columns:repeat(3,minmax(0,1fr))}
}

/* calls to make (First to Lead) */
.calls{background:var(--surface);border:2px solid var(--bad);border-radius:12px;padding:10px 14px;margin-bottom:14px;box-shadow:var(--shadow)}
.calls-h{display:flex;justify-content:space-between;align-items:center;gap:10px}
.calls h2{margin:0;font-size:16px;font-weight:800;color:var(--bad)}
.call{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:8px 0;border-top:1px solid var(--border);flex-wrap:wrap}
.call:first-child{border-top:0}
.call .who{min-width:0;flex:1}
.call .who b{display:block}
.call .who small{color:var(--muted)}
.call .btns{display:flex;gap:6px}
.wait{font-weight:800;font-variant-numeric:tabular-nums}
/* reports */
.rgrid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:14px}
.rcols{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}
.rcols .panel{padding:12px 14px}
.rcols h3{margin:0 0 8px;font-size:14px;font-weight:800;letter-spacing:.06em;text-transform:uppercase}
.bar{height:8px;border-radius:4px;background:var(--surface-2);overflow:hidden;margin-top:4px}
.bar i{display:block;height:100%;background:var(--accent)}
.bar i.ok{background:var(--good)}.bar i.slow{background:var(--bad)}
.rrow{padding:7px 0;border-top:1px solid var(--border);font-size:14px}
.rrow:first-of-type{border-top:0}
.rrow div{display:flex;justify-content:space-between;gap:8px}
.hours{display:grid;grid-template-columns:repeat(24,minmax(0,1fr));gap:2px;align-items:end;height:90px}
.hours span{background:var(--accent);border-radius:2px 2px 0 0;min-height:2px}
/* settings */
.set{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:16px;align-items:start}
.set .panel{padding:16px 18px;display:flex;flex-direction:column;gap:12px}
.set h2{margin:0;font-size:15px;font-weight:800;letter-spacing:.06em;text-transform:uppercase;border-bottom:2px solid var(--accent);padding-bottom:6px}
.route{display:flex;gap:10px;align-items:flex-start;padding:9px 11px;border:1.5px solid var(--border);border-radius:10px;cursor:pointer}
.route:has(input:checked){border-color:var(--accent);background:var(--accent-soft)}
.route input{width:18px;height:18px;margin:2px 0 0}
.route small{display:block;color:var(--muted)}
.hrow{display:grid;grid-template-columns:52px 70px 1fr 1fr;gap:8px;align-items:center;font-size:14px}
@media (max-width:900px){.rgrid{grid-template-columns:repeat(2,minmax(0,1fr))}.rcols,.set{grid-template-columns:1fr}}